Corporate & Regional Contacts



Raleigh-Durham-Chapel Hill/Southern Pines-Carthage

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Warranty Request

If you have a warranty request, please contact the Customer Care team in your region at the numbers below, or submit via your personal Homeowner Portal login.

Emergency Service

If you have an urgent need, please refer to your Emergency Service Sticker, or you can contact our Customer Care team at the following numbers:

Suffolk & Williamsburg

Call: 757.224.5228

Raleigh-Durham-Chapel Hill & Southern Pines-Carthage

Call: 866.424.0013

Community Contacts

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Online Sales Advisor:

Laura Ellis 804.823.7497 Email Laura